"Growing up, my mum always insisted in candles being lit at the dinner table. There's something so special about the flickering light of a candle during dinner conversation. I love that the pure light of a beeswax candle is back in my life to continue a lovely tradition.."

Every Queen B candle is made with 100% pure Australian beeswax, plus a pure cotton wick. Nothing else. No fillers. No fragrances. No soy, palm or paraffin wax.

Beeswax burns significantly longer than any non-beeswax candles of a similar size. Queen B candles also burn with a golden aura-ed flame that is larger than their toxic cousins, because of the high melting point of the wax.

Burning Queen B beeswax candles not only brings a cosy ambiance, but also purifies your air. Acting as a natural ioniser, these candles eliminate dust, pollen, odors, toxins, mold, and mildew, leaving a subtle honey scent.

By choosing Queen B, you are supporting your health with cleaner air, contributing to environmental sustainability with non-toxic smoke, and aiding regional Australian beekeepers and artisans.

These tealight candles are more than just a purchase; they are a gift that benefits your wellbeing, the environment, and the community.

Due to the width of this candle, it needs to be burned for a minimum of 2 hours each time it’s lit.

All candles, pure beeswax or toxic, need to be burned until the pool of wax reaches the outside edge. It’s an immutable law of physics. This is a requirement every time you light your candle.

As beeswax is extremely forgiving, if you blow them out sooner on occasion the candle should be able to play catch up.

There is no need with a beeswax candle to put it out once it reaches the outside edge, it should just continue to burn beautifully, without dripping, emitting a light honey aroma and a gorgeous warm ambience.

When putting out a pillar candle, use the end of any poker type object (Queen B use the bottom of a pen) to dunk the wick into the molten wax pool and then ensure you lift it out again and re-centre the wick.  This stops the wick from smoking (and keeps it strong).

Before you relight a pillar candle, always trim the wick to approximately 7mm.

Queen B recommend always burning a candle on a fire safe and heat proof surface. For example: Ceramic, tile, mirror plate, glass, marble should all be heat proof. Never burn a candle directly on to a timber surface and be mindful of the direction of the flame.

SHIPPING

Australia wide:

• We offer FREE standard shipping for orders over $125
• We also offer FREE standard shipping on daily blend subscription orders over $100
• For standard orders, shipping is $10
• For express post orders, shipping is $14.10

New Zealand:

• For orders up to 250g a flat rate of $10 applies
• For orders from 251g to 500g, a flat rate of $12
• For orders from 501g - 1kg, a flat rate of $14 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $16 applies.
• For orders from 1.501kg - 2kg a flat rate of $18 applies.
• For orders from 2.01kg - 2.5kg a flat rate of $22 applies.
• For orders from 2.501kg - 3kg a flat rate of $25 applies

Singapore:

• For orders from 0.01g - 250g, a flat rate of $13 applies.
• For orders from 251g - 500g, a flat rate of $17 applies.
• For orders from 501g - 1kg, a flat rate of $24 applies.
• For orders from 1.01kg - 1.5kg, a flat rate of $31 applies.
• For orders from 1.501kg - 2kg, a flat rate of $40 applies.
• For orders from 2.01kg to 2.5kg, a flat rate of $52 applies.

Canada & United States:

• For orders from 0.01g - 250g, a flat rate of $13 applies.
• For orders from 251g - 500g, a flat rate of $17 applies.
• For orders from 501g - 1kg, a flat rate of $25 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $32 applies.
• For orders from 1.501kg - 2kg a flat rate of $40 applies
• For orders from 2.01kg to 2.5kg a flat rate of $54 applies

Ireland & United Kingdom

• For orders from 0.01g - 250g, a flat rate of $15 applies.
• For orders from 251g - 500g, a flat rate of $19 applies.
• For orders from 501g - 1kg, a flat rate of $28 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $32 applies.
• For orders from 1.501kg - 2kg a flat rate of $45 applies
• For orders from 2.01kg to 2.5kg a flat rate of $61 applies

Please note, The Holistic Ingredient reserves the right to make changes to shipping fees without notice. In the instance that our shipping partners increase their charges we may need to reflect these in our own. All current shipping fees are outlined on every product page on the site.

When will my order be shipped?
Outside of weekends and public holidays, we do our best to have all orders sent out within 1-2 business days.  Orders received by 9.30am are generally shipped same day, unless we are experiencing high volumes of orders.

During sale periods there will be a delay in processing orders. As a small business, we appreciate your understanding here.

When can I expect my parcel?
We anticipate 3-6 business days for standard domestic shipping and 1-2 days for express post, with a little longer when outside metropolitan areas. We anticipate occasional delays, so your patience is appreciated.

Where can I track my order?

Australian orders are sent out via Australia Post or Aramex. Confirmation and shipping emails will be delivered to your inbox. Please make sure you check your spam folder if they don’t arrive.

Lost Packages.

We will assist you in every way possible if your package is lost in transit. It is the customer's responsibility to firstly submit a query to the relevant shipping company should you feel your item is missing. Once you have submitted the query please reach out to us to let us know. However, once the shipping courier has provided proof of delivery, we cannot be held responsible for the package.

If you wish to ensure receipt of your package, you can opt for a signature-required delivery at checkout.

RETURNS

We hope you are completely satisfied with your purchase. If you need to return an item, please refer to our policy below.

Returns are accepted within 14 business days of receiving your order, provided the items are in their original condition. Please see below for exceptions to exchangeable items.

For change of mind returns, we offer exchanges or online credit.

Items must be returned in their original condition: unworn, unwashed, folded in the same way that they arrived, and with original tags attached. Note, our fulfilment team are unable to iron crumpled garments for resale. We recommend taking care when trying on items – garments received with make-up stains or other signs of wear will not be accepted.

Please note that additional shipping charges apply.

The Holistic Ingredient accepts refunds on faulty items only. In the event of receiving a faulty item, we offer an exchange, online credit, or refund.

Please note all international sales are final.

All sale items are final. No refunds or exchanges will be issued, unless faulty.

To organise a return:

• Contact hello@theholisticingredient.com within 14 business days of receiving your item(s), stating your reason for return, name, order number, and details of the item you wish to return.
• Exchanges are subject to stock availability. Please inform us which item you wish to exchange for, noting that exchanges incur additional shipping charges. If we are unable to fulfil your exchange request, online credit will be issued.
• Ship your item via tracked shipping. Original shipping and handling charges are non-refundable unless the item is faulty.

The Holistic Ingredient is not responsible for goods lost or damaged in transit.

Items that cannot be exchanged.

Due to regulations, food (including all blends on the site), cosmetics and skin care products cannot be returned based on change of mind. Please also note, the colour of all lipstick, tint and nail polish products represented on your screen may not be accurate due to the variance in computer monitors, so please choose carefully.