"As many indoor plant lovers would agree, there's so much to be said for watching indoor plants grow, so when I discovered this gorgeous range I couldn't resist. I'll get to watch the roots forming in the pots whilst they're watering themselves - WIN WIN!"

1 x Inner cup
1 x Outer pot
1 x Wick

Open the box and separate the inner cup from the outer pot. Dispose of the silicone ring or keep it to give the pot extra protection and reduce waste.

Add approximately 2 cm of water to the outer pot, ensuring the water level remains below the inner cup.

Use tweezers to pull the white wick through the hole at the bottom of the inner cup so that about a third of the wick is inside.

Fill the inner cup with approximately 1 cm of soil.

Remove the plant from its original pot ensuring that the roots are loose. If the roots started to entangle on the bottom of the pot, gently loosen them with your fingers.

Hold the plant upright in the inner cup and cover with fresh soil, leaving about 1 cm between the soil and the cup's rim.

Slightly press the soil to remove any air pockets and top up with more soil if required.

Place the inner cup with the plant into the outer pot. The wick will draw water to the plant’s roots.

Use a Watering Can to top up the outer cup’s water reservoir once it is dry and enjoy hassle-free plant care.

Outer pot:
Diameter: 14 cm
Height: 12 cm
Capacity: 1.3 L

Inner cup:
Diameter: 7.5 cm
Height: 9.5 cm
Capacity: 335 mL

SHIPPING

Australia wide:

• We offer FREE standard shipping for orders over $125
• We also offer FREE standard shipping on daily blend subscription orders over $100
• For standard orders, shipping is $10
• For express post orders, shipping is $14.10

New Zealand:

• For orders up to 250g a flat rate of $10 applies
• For orders from 251g to 500g, a flat rate of $12
• For orders from 501g - 1kg, a flat rate of $14 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $16 applies.
• For orders from 1.501kg - 2kg a flat rate of $18 applies.
• For orders from 2.01kg - 2.5kg a flat rate of $22 applies.
• For orders from 2.501kg - 3kg a flat rate of $25 applies

Singapore:

• For orders from 0.01g - 250g, a flat rate of $13 applies.
• For orders from 251g - 500g, a flat rate of $17 applies.
• For orders from 501g - 1kg, a flat rate of $24 applies.
• For orders from 1.01kg - 1.5kg, a flat rate of $31 applies.
• For orders from 1.501kg - 2kg, a flat rate of $40 applies.
• For orders from 2.01kg to 2.5kg, a flat rate of $52 applies.

Canada & United States:

• For orders from 0.01g - 250g, a flat rate of $13 applies.
• For orders from 251g - 500g, a flat rate of $17 applies.
• For orders from 501g - 1kg, a flat rate of $25 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $32 applies.
• For orders from 1.501kg - 2kg a flat rate of $40 applies
• For orders from 2.01kg to 2.5kg a flat rate of $54 applies

Ireland & United Kingdom

• For orders from 0.01g - 250g, a flat rate of $15 applies.
• For orders from 251g - 500g, a flat rate of $19 applies.
• For orders from 501g - 1kg, a flat rate of $28 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $32 applies.
• For orders from 1.501kg - 2kg a flat rate of $45 applies
• For orders from 2.01kg to 2.5kg a flat rate of $61 applies

Please note, The Holistic Ingredient reserves the right to make changes to shipping fees without notice. In the instance that our shipping partners increase their charges we may need to reflect these in our own. All current shipping fees are outlined on every product page on the site.

When will my order be shipped?
Outside of weekends and public holidays, we do our best to have all orders sent out within 1-2 business days.  Orders received by 9.30am are generally shipped same day, unless we are experiencing high volumes of orders.

During sale periods there will be a delay in processing orders. As a small business, we appreciate your understanding here.

When can I expect my parcel?
We anticipate 3-6 business days for standard domestic shipping and 1-2 days for express post, with a little longer when outside metropolitan areas. We anticipate occasional delays, so your patience is appreciated.

Where can I track my order?

Australian orders are sent out via Australia Post or Aramex. Confirmation and shipping emails will be delivered to your inbox. Please make sure you check your spam folder if they don’t arrive.

Lost Packages.

We will assist you in every way possible if your package is lost in transit. It is the customer's responsibility to firstly submit a query to the relevant shipping company should you feel your item is missing. Once you have submitted the query please reach out to us to let us know. However, once the shipping courier has provided proof of delivery, we cannot be held responsible for the package.

If you wish to ensure receipt of your package, you can opt for a signature-required delivery at checkout.

RETURNS

We hope you are completely satisfied with your purchase. If you need to return an item, please refer to our policy below.

Returns are accepted within 14 business days of receiving your order, provided the items are in their original condition. Please see below for exceptions to exchangeable items.

For change of mind returns, we offer exchanges or online credit.

Items must be returned in their original condition: unworn, unwashed, folded in the same way that they arrived, and with original tags attached. Note, our fulfilment team are unable to iron crumpled garments for resale. We recommend taking care when trying on items – garments received with make-up stains or other signs of wear will not be accepted.

Please note that additional shipping charges apply.

The Holistic Ingredient accepts refunds on faulty items only. In the event of receiving a faulty item, we offer an exchange, online credit, or refund.

Please note all international sales are final.

All sale items are final. No refunds or exchanges will be issued, unless faulty.

To organise a return:

• Contact hello@theholisticingredient.com within 14 business days of receiving your item(s), stating your reason for return, name, order number, and details of the item you wish to return.
• Exchanges are subject to stock availability. Please inform us which item you wish to exchange for, noting that exchanges incur additional shipping charges. If we are unable to fulfil your exchange request, online credit will be issued.
• Ship your item via tracked shipping. Original shipping and handling charges are non-refundable unless the item is faulty.

The Holistic Ingredient is not responsible for goods lost or damaged in transit.

Items that cannot be exchanged.

Due to regulations, food (including all blends on the site), cosmetics and skin care products cannot be returned based on change of mind. Please also note, the colour of all lipstick, tint and nail polish products represented on your screen may not be accurate due to the variance in computer monitors, so please choose carefully.