"You think you've tried a hot chocolate.. until you try ceremonial cacao. This is something else. Ceremonial cacao can assist in meditation, adding a heart-warming ritual to your practice. Or it is quite simply the most delectable afternoon pick-me-up."

100% Organic Cacao (Theobroma Cacao).

Combine your Ceremonial Cacao with water or milk, both will produce a deliciously creamy drink. I recommend blending for an even creamier and frothier result! (Just make sure your blender is heat safe).

A Ceremonial dose starts at approximately 40 grams.

For a deliciously simple hot cacao recipe:

2 tbsp ceremonial cacao (~20g)
1 cup of heated coconut milk (or milk of choice)
1 tsp coconut sugar

Stir, whisk or blend for a delicious and nourishing drink.

For more drinks recipes try these.
And don't forget these Nutty Ceremonial Cacao Clusters.

Store your cacao in an airtight container, in a cool, dark place such as your pantry. A Tupperware container will do the trick.

This is perfectly normal behaviour for ceremonial cacao and is called 'cacao bloom'. Rest assured, it does not affect the taste, texture, quality or shelf life of your cacao.

Ceremonial cacao is untempered, meaning that the cacao butter crystal structure changes over time with changes in temperature and environment. Should your cacao come to resemble an aero bar for example, if it was to be remelted and dried again, it would go back to it's original dark colour and texture, until the cacao butter crystals change again.

SHIPPING

Australia wide:

• We offer FREE standard shipping for orders over $125
• We also offer FREE standard shipping on daily blend subscription orders over $100
• For standard orders, shipping is $10
• For express post orders, shipping is $14.10

New Zealand:

• For orders up to 250g a flat rate of $10 applies
• For orders from 251g to 500g, a flat rate of $12
• For orders from 501g - 1kg, a flat rate of $14 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $16 applies.
• For orders from 1.501kg - 2kg a flat rate of $18 applies.
• For orders from 2.01kg - 2.5kg a flat rate of $22 applies.
• For orders from 2.501kg - 3kg a flat rate of $25 applies

Singapore:

• For orders from 0.01g - 250g, a flat rate of $13 applies.
• For orders from 251g - 500g, a flat rate of $17 applies.
• For orders from 501g - 1kg, a flat rate of $24 applies.
• For orders from 1.01kg - 1.5kg, a flat rate of $31 applies.
• For orders from 1.501kg - 2kg, a flat rate of $40 applies.
• For orders from 2.01kg to 2.5kg, a flat rate of $52 applies.

Canada & United States:

• For orders from 0.01g - 250g, a flat rate of $13 applies.
• For orders from 251g - 500g, a flat rate of $17 applies.
• For orders from 501g - 1kg, a flat rate of $25 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $32 applies.
• For orders from 1.501kg - 2kg a flat rate of $40 applies
• For orders from 2.01kg to 2.5kg a flat rate of $54 applies

Ireland & United Kingdom

• For orders from 0.01g - 250g, a flat rate of $15 applies.
• For orders from 251g - 500g, a flat rate of $19 applies.
• For orders from 501g - 1kg, a flat rate of $28 applies.
• For orders from 1.01kg - 1.5kg a flat rate of $32 applies.
• For orders from 1.501kg - 2kg a flat rate of $45 applies
• For orders from 2.01kg to 2.5kg a flat rate of $61 applies

Please note, The Holistic Ingredient reserves the right to make changes to shipping fees without notice. In the instance that our shipping partners increase their charges we may need to reflect these in our own. All current shipping fees are outlined on every product page on the site.

When will my order be shipped?
Outside of weekends and public holidays, we do our best to have all orders sent out within 1-2 business days.  Orders received by 9.30am are generally shipped same day, unless we are experiencing high volumes of orders.

During sale periods there will be a delay in processing orders. As a small business, we appreciate your understanding here.

When can I expect my parcel?
We anticipate 3-6 business days for standard domestic shipping and 1-2 days for express post, with a little longer when outside metropolitan areas. We anticipate occasional delays, so your patience is appreciated.

Where can I track my order?

Australian orders are sent out via Australia Post or Aramex. Confirmation and shipping emails will be delivered to your inbox. Please make sure you check your spam folder if they don’t arrive.

Lost Packages.

We will assist you in every way possible if your package is lost in transit. It is the customer's responsibility to firstly submit a query to the relevant shipping company should you feel your item is missing. Once you have submitted the query please reach out to us to let us know. However, once the shipping courier has provided proof of delivery, we cannot be held responsible for the package.

If you wish to ensure receipt of your package, you can opt for a signature-required delivery at checkout.

RETURNS

We hope you are completely satisfied with your purchase. If you need to return an item, please refer to our policy below.

Returns are accepted within 14 business days of receiving your order, provided the items are in their original condition. Please see below for exceptions to exchangeable items.

For change of mind returns, we offer exchanges or online credit.

Items must be returned in their original condition: unworn, unwashed, folded in the same way that they arrived, and with original tags attached. Note, our fulfilment team are unable to iron crumpled garments for resale. We recommend taking care when trying on items – garments received with make-up stains or other signs of wear will not be accepted.

Please note that additional shipping charges apply.

The Holistic Ingredient accepts refunds on faulty items only. In the event of receiving a faulty item, we offer an exchange, online credit, or refund.

Please note all international sales are final.

All sale items are final. No refunds or exchanges will be issued, unless faulty.

To organise a return:

• Contact hello@theholisticingredient.com within 14 business days of receiving your item(s), stating your reason for return, name, order number, and details of the item you wish to return.
• Exchanges are subject to stock availability. Please inform us which item you wish to exchange for, noting that exchanges incur additional shipping charges. If we are unable to fulfil your exchange request, online credit will be issued.
• Ship your item via tracked shipping. Original shipping and handling charges are non-refundable unless the item is faulty.

The Holistic Ingredient is not responsible for goods lost or damaged in transit.

Items that cannot be exchanged.

Due to regulations, food (including all blends on the site), cosmetics and skin care products cannot be returned based on change of mind. Please also note, the colour of all lipstick, tint and nail polish products represented on your screen may not be accurate due to the variance in computer monitors, so please choose carefully.